Most people don't want to spend hundreds of dollars on a designer dress or dresses (especially if you have more than one little princess your family) since our little ones do grow out of their clothes WAY too fast so the likelihood of wearing that beautiful outfit again is very small.
I also offer some maternity dresses/outfits - and we all know you only need to wear that for an hour only and after that - well it's just going to sit in the back of your closet until you find it 5 years later and will take it to Goodwill.
What brands do you offer?
At this time I have Dollcake, Joyfolie, Free People, Trish Scully Child and more
I need help! Do you offer styling consults?
Email me and we can set up a time to chat and we can discuss your needs & I can assist you in putting an outfit together for you and/or your girls. Also, I can certainly set up a Skype consult with you to show you some of the items you are contemplating. Be advised not all items may be available in studio for the consult due to them being out on a reservation at that time.
Can I pick up the outfits or do you ship them?
Well - both! I’m located in Ponte Vedra area (in Nocatee to be exact) so if you live close by I’d recommend picking the outfits up. Shipping is also available - however the client is responsible for all the shipping & insurance costs (outfits will be shipped with insurance only).
How exactly does the rental period work?
The rentals are for 3 days (you can email for a quote & availability for additional days if needed). The day you receive your item does not count because delivery time of day may vary, the next day is Day 1 of your rental (the first full day you have the item) and that is the day I would use to try it on with your accessories and address any issues (pick out undergarments, etc.). Day 2 is the second full day you have your item and should be the day your event/session takes place, and Day 3 is the day you return the item(s) / ship it back.
Can I get my item sooner than the 3 day lead time?
Possibly. You may email me with the date you need it and your shipping address. I will get back with you after checking shipping times & rates. If it is possible I will send you the ship time & extra shipping quote for you to decide if you want to proceed.
What if I decide I want to keep it longer?
Depending on the item and time of year I may be able to accommodate. Email me as soon as you know you need it longer and let me know the details and I can get a quote over to you. Please make sure you do this if it does not get shipped back on time as you will be charged $30 every day it is late being returned due to the fact that I must get the item ready for the next rental and it may jeopardize their reservation.
Will my item be ready to wear?
It should be ready to wear upon arrival but due to the fabric on some of the items and the shipping times sometimes it could arrive a tad wrinkled. If so please steam the items (not on the highest setting and avoid embellishments). If you do not own a steamer hang the item up in a small bathroom and turn the shower on the hottest setting, close the door and the wrinkles should fall out.
Do I wash my items before returning?
No need to wash, I take care of it so I can handle with care. However if you stain it please put some club soda on it as soon as possible and allow to air dry before shipping.
What if I stain,rip or lose the item?
If you stain it please, as said above, add some club soda to it as soon as possible and allow to air dry. If the item rips or is otherwise damaged please email me as soon as possible so I can arrange for repair upon its return. If it is unrepairable you may be asked to pay for replacement. Due to the scarcity of some of the collections/brands that may be up to 150% of the initial retail value. It will be considered irreparable if the repair quote is more than half of the item’s retail value. You will be responsible for 75% of the repair if it can be repaired. If the item is lost (before you ship it back) you may be responsible for up to 200% of the retail value due to the time & effort it may take to find the item, the lost rental revenue, and the elevated pricing of some of the hard to find items.
What if the item does not fit?
On each item listing I make note if it runs big or small, etc. If you are unsure of sizing please go to my sizing page HERE, find your brand, and measure to get the best size for your needs. Always air on the larger size (especially if the item runs small) because you can always clip the item for a better fit (without clipping the embellishments or damaging it of course). I am not responsible if an item does not fit; I provide all the information necessary to properly order.
What if the item arrives damages?
Please take pictures of the shipping box, materials, and items and email them to me immediately.
Keep in mind they are expensive pieces that I have taken time & energy to locate, list, & offer to you. Please treat them the same you would as if they were yours and you were trying to preserve them - also if you live in a smoking household I can not cater to you at this time. If you live in a home with cats & dogs please make sure you clear the items of ALL hair before returning them.